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What You Agree to When You Use fansiwin

These terms set out the rules that apply to your account, your deposits, and your use of the lobby. Access depends on your local law and eligible region — read this before you open an account so you know exactly where you stand.

Account holders onlybKash, Nagad, Rocket deposits coveredEligibility by local lawLive casino and slots
fansiwin What You Agree to When You Use fansiwin
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat window from your account dashboard. Our support team handles terms queries and can escalate to a senior case handler when needed.
Email Support Send your question to our support address from your registered email. Include your account ID so we can pull your records and respond accurately.
Account Help Centre The Help Centre inside your account covers common terms questions — wallet rules, withdrawal conditions, and account suspension steps — without needing to contact us directly.
HOW WE HANDLE YOUR ACCOUNT

Security, Data, and Account Access

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We do not store full wallet numbers — only a masked reference is shown in your transaction history.

Data Retention

We keep transaction records and account activity logs for the period required by our operating obligations. You can request a summary of your data by contacting support from your registered email.

Cookies and Session Data

We use session cookies to keep your lobby state while you play and to detect unusual login activity. You can clear cookies through your browser, but doing so will end your current session.

Requesting Changes

To update your registered contact details or request account closure, go to Account Settings or contact support directly. Identity verification is required before we action any sensitive change.

Questions About These Terms

Yes. Whether you fund your account through bKash, Nagad, or Rocket, the same account terms apply. The deposit is credited once it clears, and that record stands for any future query.

If a specific term conflicts with your local law, that local law takes precedence for you. For any other disagreement, contact support with your account ID and we will review your case.

No. Your account is for your use only. We treat any activity from a third party as a breach of these terms and may suspend the account while we investigate.

Availability depends on your local law and the eligible regions we currently serve. Check the eligibility notice when you open your account or contact support if you are unsure.

We post the updated terms here and send a notification to your registered contact. If you keep using your account after the change date, that counts as acceptance of the new version.

Go to Account Settings for data requests and closure options, or email support from your registered address. We require identity verification before processing either request.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.